canny.io

Canny

Canny is a comprehensive customer feedback management platform designed to help businesses collect, analyze, and act on user feedback. The platform enable...

Type: Support License: Freemium Price: Freemium Category: Support tools AimostAll Score: 90/100

AimostAll Score

90/ 100
Data coverage: 73% (high confidence)
Last evaluated: 2026-09-03
Methodology: version 1
Developer68
Business100
Value100
Trust95
Why this score?

Each check below is a fact we could verify from public sources. Unknown checks are excluded from the calculation instead of counting as a negative, and the score is pulled toward the midpoint when coverage is low — that is what data coverage reports.

Developer68/100 · 57% of checks known

  • YesPublic API source ↗Idea Management API and webhooks listed in the plan features.
  • YesDocumented integrations source ↗Intercom, Zendesk, Slack, Gong, Microsoft Teams, ClickUp and MCP connectors.
  • YesWebhooks / automation hooks source ↗Webhooks, automations or workflow triggers documented. Seen on the pricing page.
  • NoOpen-source core source ↗Proprietary; no open-source licence stated. Seen on the homepage.
  • NoSelf-hosting possible source ↗Hosted SaaS only; no self-hosting offered. Seen on the homepage.

Not determined: Public API reference, Developer documentation, Official SDKs / client libraries.

Business100/100 · 93% of checks known

  • YesPublic pricing source ↗Prices published publicly. Seen on the pricing page.
  • YesBusiness / enterprise tier source ↗Business/enterprise tier offered. Seen on the pricing page.
  • YesTeam collaboration source ↗Multi-user or team collaboration features documented. Seen on the pricing page.
  • YesAdmin / role management source ↗Custom admin roles and user segmentation in the Business tier.
  • YesSSO available source ↗SSO/SAML organisation login documented. Seen on the pricing page.
  • YesSecurity / compliance information source ↗Security/compliance information published. Seen on the security page.
  • YesDocumented support channels source ↗Support channels documented. Seen on the homepage.
  • YesCommercial plan exists source ↗At least one paid plan is offered. Seen on the pricing page.

Not determined: Customer data export.

Value100/100 · 69% of checks known

  • YesFree tier source ↗A genuinely free tier is offered. Seen on the homepage.
  • YesTransparent pricing source ↗Prices published publicly. Seen on the pricing page.
  • YesConcrete plan limits source ↗Tracked-user counts and per-plan feature limits published.
  • YesNo card required to start source ↗Sign-up without payment details. Seen on the homepage.
  • YesBrowser app source ↗Browser-based app. Seen on the homepage.

Not determined: Free trial, Cancellation / refund policy, Mobile app, Desktop app.

Trust95/100 · 72% of checks known

  • YesPrivacy policy source ↗Privacy policy publicly reachable. Seen on the homepage.
  • YesTerms of service source ↗Terms of service publicly reachable. Seen on the legal page.
  • YesPublic pricing source ↗Prices published publicly. Seen on the pricing page.
  • YesPublished contact channel source ↗Contact address or form published. Seen on the homepage.
  • YesChangelog / release notes source ↗Changelog and public roadmap boards are part of the product.
  • YesWebsite reachable source ↗Homepage probe during evidence gathering.

Not determined: Official documentation, Identifiable vendor, Status page.

Scores are calculated by AimostAll with fixed, public rules (methodology v1). AI assists only with factual research; it never picks the number. Placement and scores cannot be bought.

What is Canny?

Canny is a comprehensive customer feedback management platform designed to help businesses collect, analyze, and act on user feedback. The platform enables companies to capture insights from customers and team members in a centralized location, providing features like user segmentation, voting on behalf, internal comments, and custom branding options. This makes it easy for teams to organize and prioritize feedback based on impact and relevance, ensuring the most valuable suggestions are addressed first.

One of Canny's standout features is its ability to create public or private roadmaps, allowing teams to keep everyone informed about ongoing and upcoming projects. Integrations with…

Listing trust signals

Listing ID

3244

Directory refresh date

2026-09-03

Pricing confidence

Medium confidence based on currently stored pricing metadata.

Pricing, category and fit

Canny is listed as a Support tool on AimostAll.

License model: Freemium. Pricing label: Freemium.

Use this page to compare Canny with other support tools, watch tutorials, and explore similar alternatives.

Video Tutorials

Latest YouTube tutorials matched to this tool (updates twice per day).

Frequently asked questions about Canny

What does Canny do?

Canny is a comprehensive customer feedback management platform designed to help businesses collect, analyze, and act on user feedback. The platform enable...

Is Canny free or paid?

Canny is listed on AimostAll as freemium with a pricing label of Freemium.

Where can I compare alternatives to Canny?

Use the alternatives section below or browse the wider support category to compare similar tools.