User Evaluation

What is User Evaluation?

User Evaluation is an AI-Powered UX Research & Usability Testing Platform.

Discover new insights from your data, whether it's audio, video, text, or CSV files. The AI chat experience, similar to ChatGPT, allows you to brainstorm ideas based on customer conversations and retains a record of prior messages for quick reference. With rich text and collaboration tools built right in, sharing your insights has never been faster.

User Evaluation transforms AI for UX research and usability testing, so you can do deeper, faster user evaluations. If you’re a UX researcher, product manager or designer looking to use cutting-edge AI evaluation for more insights from user feedback, our full paid AI tool (start with free credits!) has powerful analysis capabilities to supercharge your research workflow.

**Get Deeper Insights with Intelligent AI Evaluation**

Understand your user data like you've never been able to before. User Evaluation processes a wide range of inputs including audio recordings from usability testing sessions, video feedback capturing user reactions, interview transcripts, open-ended survey text and structured CSV files. The intuitive AI evaluation chat interface, like ChatGPT, lets you ask questions and get answers.

**Use it to:**

• Dissect User Evaluations: Ask specific questions about your data and get AI generated answers to quickly understand user sentiment and behavior.
• Pinpoint Usability Issues: Automatically find pain points, moments of confusion or areas of delight in usability testing recordings and transcripts.
• Brainstorm & Ideate: Use AI to generate hypotheses, explore solutions and develop research questions based on customer conversations and observed behavior.
• All interactions and insights are saved so you have a persistent knowledge base for your AI for UX research projects for a seamless workflow.

Your AI Assistant for UX Research

The integrated AI assistant is your partner throughout the AI for UX research lifecycle. It helps with the following:

• Design Research: Assist in crafting research questions and tasks for effective usability testing studies.
• Synthesize Complex Data: Automatically synthesize key findings and themes from multiple user evaluations saving hours of manual work.
• Generate Summaries: Create data-driven summaries of user interactions highlighting critical insights for your AI evaluation reports and stakeholder presentations.
• Author Reports: Get AI assisted support in writing research papers and internal research documents so your findings are communicated clearly.Features for Advanced AI Evaluation & Usability Testing:
• Data Ingestion: Process audio, video, text and CSV files for complete user evaluations and a 360 degree view of the user experience.
• AI Session Analysis: Use AI conversations for deep analysis of usability testing sessions, user interviews and feedback, auto-transcribe audio/video and uncover hidden patterns and insights.
• Automated Insight Generation & Sentiment Analysis: Use advanced AI for UX research to auto-generate summaries, identify themes, detect user sentiment (positive, negative, neutral) and assist in writing research reports from your AI evaluation data.
• Insight Management & Visualization: Organize all qualitative data and findings from your user evaluations on a Kanban board, track, prioritize and visualize research progress.
• Collaboration & Sharing: With rich text editing and built-in collaboration tools you can share AI evaluation insights, reports and video clips with stakeholders and create a data driven culture.