19pine.ai

Pine AI

An autonomous AI agent that handles customer service calls and emails on your behalf, negotiating bills, filing complaints, and requesting refunds across telecom, banking, and travel.

Type: Productivity License: Commercial Price: Paid Category: Productivity tools AimostAll Score: 91/100

AimostAll Score

91/ 100
Data coverage: 43% (medium confidence)
Last evaluated: 2026-09-04
Methodology: version 1
Developernot enough data
Business100
Value100
Trust77
Why this score?

Each check below is a fact we could verify from public sources. Unknown checks are excluded from the calculation instead of counting as a negative, and the score is pulled toward the midpoint when coverage is low — that is what data coverage reports.

Developernot published · 11% of checks known

  • NoOpen-source core source ↗Closed commercial product.

Not determined: Public API, Public API reference, Developer documentation, Official SDKs / client libraries, Documented integrations, Webhooks / automation hooks, Self-hosting possible.

Business100/100 · 63% of checks known

  • YesPublic pricing source ↗PINE Plus $99.9, Max $174.9 and Team $291.6 a month billed annually, plus custom Enterprise.
  • YesBusiness / enterprise tier source ↗PINE Team tier plus tailored enterprise contracts.
  • YesTeam collaboration source ↗PINE Team tier for building a team, with batch calling up to 20.
  • YesSecurity / compliance information source ↗SOC 2 and ISO 27001 frameworks, TLS 1.3 in transit, AES-256-GCM at rest, and a vulnerability disclosure programme.
  • YesCommercial plan exists source ↗Three paid credit tiers plus enterprise contracts.

Not determined: Admin / role management, SSO available, Customer data export, Documented support channels.

Value100/100 · 65% of checks known

  • YesFree tier source ↗A Free plan underpins every tier ('Everything in Free, and …'), with 'Try for free' offered site-wide.
  • YesTransparent pricing source ↗PINE Plus $99.9, Max $174.9 and Team $291.6 a month billed annually, plus custom Enterprise.
  • YesConcrete plan limits source ↗Credit quotas per tier: 20,000, 35,000 and 60,000 a month, with task estimates and batch-calling caps.
  • YesBrowser app source ↗Browser task interface.
  • YesDesktop app source ↗Download offered in the main navigation.

Not determined: Free trial, No card required to start, Cancellation / refund policy, Mobile app.

Trust77/100 · 39% of checks known

  • YesPublic pricing source ↗PINE Plus $99.9, Max $174.9 and Team $291.6 a month billed annually, plus custom Enterprise.
  • YesPublished contact channel source ↗Enterprise contact route published.
  • YesWebsite reachable source ↗Homepage probe during evidence gathering.

Not determined: Privacy policy, Terms of service, Official documentation, Identifiable vendor, Changelog / release notes, Status page.

Scores are calculated by AimostAll with fixed, public rules (methodology v1). AI assists only with factual research; it never picks the number. Placement and scores cannot be bought.

What is Pine AI?

Customer service calls are a special kind of misery. You wait on hold for 40 minutes, get transferred twice, repeat yourself three times, and end the call having accomplished nothing. Pine AI exists to handle that entire process for you.

Pine is an autonomous AI agent that makes phone calls, sends emails, and navigates company systems on your behalf. Give it a task like "negotiate my Verizon bill" or "get a refund from this hotel" and it goes off and does it. You don't sit on hold. You don't repeat your account number. You just wait for a result.

The company reports a 93% negotiation success rate, with an average 20% reduction on telecom and cable bills, and up to $50 in compensation secured from hotels and airlines for complaints. Those numbers come from Pine itself, so treat them as directional rather than independently verified. The platform covers a wide range of service categories: telecom, utilities, subscriptions, banking, ride-hailing, food delivery, car rentals, and travel.

**Pricing works on a tip model tied to results.** You set a custom amount before a task begins and only pay if the task is actually completed. A free trial is available. That sounds clean in theory, though some users have reported being billed for tasks that did not go through, so read the terms carefully before you commit.

Pine was founded in late 2024 by Stanley Wei and Yurun Sun, both former executives at Agora (Nasdaq: API), with additional team members from ByteDance and Microsoft. The company raised a $25M Series A in December 2025 and reportedly hit $1.1M in annual revenue with a 10 person team. For a product this early in its life, that's solid traction.

For anyone who regularly battles with cable companies, telecoms, or airline refunds, Pine is worth a look.

Listing trust signals

Listing ID

4660

Directory refresh date

2026-09-05

Pricing confidence

Medium confidence based on currently stored pricing metadata.

Pricing, category and fit

Pine AI is listed as a Productivity tool on AimostAll.

License model: Commercial. Pricing label: Paid.

Use this page to compare Pine AI with other productivity tools, watch tutorials, and explore similar alternatives.

Video Tutorials

Latest YouTube tutorials matched to this tool (updates twice per day).

Frequently asked questions about Pine AI

What does Pine AI do?

An autonomous AI agent that handles customer service calls and emails on your behalf, negotiating bills, filing complaints, and requesting refunds across telecom, banking, and travel.

Is Pine AI free or paid?

Pine AI is listed on AimostAll as commercial with a pricing label of Paid.

Where can I compare alternatives to Pine AI?

Use the alternatives section below or browse the wider productivity category to compare similar tools.