crisp.chat

MagicReply

MagicReply blends artificial intelligence and human expertise to provide speedy and precise customer service in multiple languages. Leveraging past interactions, it enables agents to deliver exceptional support while…

Type: Text License: Freemium Price: Freemium Category: Text tools AimostAll Score: 91/100

AimostAll Score

91/ 100
Data coverage: 70% (high confidence)
Last evaluated: 2026-09-04
Methodology: version 1
Developer86
Business84
Value100
Trust96
Why this score?

Each check below is a fact we could verify from public sources. Unknown checks are excluded from the calculation instead of counting as a negative, and the score is pulled toward the midpoint when coverage is low — that is what data coverage reports.

Developer86/100 · 75% of checks known

  • YesPublic API source ↗Chat SDKs and a Developer Hub published.
  • YesDeveloper documentation source ↗Developer Hub linked in the product navigation.
  • YesOfficial SDKs / client libraries source ↗Chat SDKs offered for embedding the widget.
  • YesDocumented integrations source ↗E-commerce integrations with Shopify, Adobe, WooCommerce and PrestaShop.
  • YesWebhooks / automation hooks source ↗AI Agents with build-your-own workflows, plus AI campaigns.
  • NoOpen-source core source ↗Commercial hosted platform.

Not determined: Public API reference, Self-hosting possible.

Business84/100 · 41% of checks known

  • YesPublic pricing source ↗Public pricing page with a Free Forever plan and paid tiers above it.
  • YesTeam collaboration source ↗Shared inbox with a stated number of seats per plan.
  • YesDocumented support channels source ↗Help Center and site-wide search published.
  • YesCommercial plan exists source ↗Paid plans above the free tier.

Not determined: Business / enterprise tier, Admin / role management, SSO available, Security / compliance information, Customer data export.

Value100/100 · 88% of checks known

  • YesFree tier source ↗Free Forever plan with a website chat widget and 2 seats included.
  • YesFree trial source ↗14-day trial of any plan with full feature access.
  • YesTransparent pricing source ↗Public pricing page with a Free Forever plan and paid tiers above it.
  • YesConcrete plan limits source ↗Free plan states 2 seats and no AI credits included.
  • YesNo card required to start source ↗'14 days free trial — All Crisp features — No card required'.
  • YesBrowser app source ↗Browser dashboard with log in.
  • YesMobile app source ↗Mobile applications listed among the plan features.

Not determined: Cancellation / refund policy, Desktop app.

Trust96/100 · 79% of checks known

  • YesTerms of service source ↗General Terms of Service last updated July 2026.
  • YesOfficial documentation source ↗Knowledge base and Help Center published.
  • YesIdentifiable vendor source ↗CRISP IM SAS, registered in Nantes, France.
  • YesPublic pricing source ↗Public pricing page with a Free Forever plan and paid tiers above it.
  • YesPublished contact channel source ↗Help and support routes published.
  • YesStatus page source ↗Crisp runs a public status page alongside offering status pages as a feature.
  • YesWebsite reachable source ↗Homepage probe during evidence gathering.

Not determined: Privacy policy, Changelog / release notes.

Scores are calculated by AimostAll with fixed, public rules (methodology v1). AI assists only with factual research; it never picks the number. Placement and scores cannot be bought.

What is MagicReply?

Magically replies to queries through a blend of artificial intelligence and human ingenuity. It's an efficient blend of human sensitivity and AI efficiency.

MagicReply works with your customer service agents to ensure that they receive fast, accurate answers. MagicReply utilizes conversations from previous interactions so your employees can provide world-class support at breakneck speed—without disrupting their existing workloads.

With MagicReply's multilingual, multichannel strategy, you can reach your customers wherever they are—in the language they prefer.

Automated Summaries allows agents to quickly scan a long conversation and get back up to speed with who, what, when— all in one easily digestible format.

MagicReply intelligently transcribes your support team's conversations with customers, giving them a leg up on speedy and accurate customer service.

Listing trust signals

Listing ID

803

Directory refresh date

2026-09-04

Pricing confidence

Medium confidence based on currently stored pricing metadata.

Pricing, category and fit

MagicReply is listed as a Text tool on AimostAll.

License model: Freemium. Pricing label: Freemium.

Use this page to compare MagicReply with other text tools, watch tutorials, and explore similar alternatives.

Video Tutorials

Latest YouTube tutorials matched to this tool (updates twice per day).

Frequently asked questions about MagicReply

What does MagicReply do?

MagicReply blends artificial intelligence and human expertise to provide speedy and precise customer service in multiple languages. Leveraging past interactions, it enables agents to deliver exceptional support while….

Is MagicReply free or paid?

MagicReply is listed on AimostAll as freemium with a pricing label of Freemium.

Where can I compare alternatives to MagicReply?

Use the alternatives section below or browse the wider text category to compare similar tools.