lucidya.com

Lucidya

AI customer experience and brand intelligence platform.

Type: Marketing License: Freemium Price: Freemium Category: Marketing tools AimostAll Score: 46/100

AimostAll Score

46/ 100
Data coverage: 100% (high confidence)
Last evaluated: 2026-09-04
Methodology: version 1
Developer71
Business41
Value16
Trust51
Why this score?

Each check below is a fact we could verify from public sources. Unknown checks are excluded from the calculation instead of counting as a negative, and the score is pulled toward the midpoint when coverage is low — that is what data coverage reports.

Developer71/100 · 100% of checks known

  • YesPublic API source ↗API & Integrations product listed
  • YesPublic API reference source ↗API Docs referenced on Support page
  • YesDeveloper documentation source ↗Knowledge Base, FAQs, API Docs on Support page
  • NoOfficial SDKs / client libraries source ↗not directly retrieved
  • YesDocumented integrations source ↗flexible APIs and ready integrations across products
  • YesWebhooks / automation hooks source ↗AI Agent delivers instant, personalized support automatically
  • NoOpen-source core source ↗closed source
  • NoSelf-hosting possible source ↗not self-hostable

Business41/100 · 100% of checks known

  • NoPublic pricing source ↗OmniServe pricing page retrieved but numeric tiers not shown in excerpt
  • YesBusiness / enterprise tier source ↗industry-specific solutions for Banking, Insurance, Government
  • YesTeam collaboration source ↗solutions tailored by team: Marketing, Customer Service, Research
  • NoAdmin / role management source ↗not directly retrieved
  • NoSSO available source ↗not directly retrieved
  • NoSecurity / compliance information source ↗not directly retrieved
  • NoCustomer data export source ↗not mentioned
  • YesDocumented support channels source ↗dedicated Support page with Knowledge Base and FAQs
  • YesCommercial plan exists source ↗freemium per catalog

Value16/100 · 100% of checks known

  • NoFree tier source ↗not directly retrieved
  • NoFree trial source ↗Ask an Expert / demo-gated rather than self-serve trial
  • NoTransparent pricing source ↗OmniServe pricing page retrieved but numeric tiers not shown in excerpt
  • NoConcrete plan limits source ↗not directly retrieved
  • YesNo card required to start source ↗not mentioned
  • NoCancellation / refund policy source ↗not directly retrieved
  • YesBrowser app source ↗browser-based CX management platform
  • NoMobile app source ↗not directly retrieved
  • NoDesktop app source ↗not directly retrieved

Trust51/100 · 100% of checks known

  • NoPrivacy policy source ↗not directly retrieved
  • NoTerms of service source ↗not directly retrieved
  • YesOfficial documentation source ↗Support page with Knowledge Base and API Docs
  • YesIdentifiable vendor source ↗Lucidya, named solutions consultants and product managers
  • NoPublic pricing source ↗OmniServe pricing page retrieved but numeric tiers not shown in excerpt
  • YesPublished contact channel source ↗Ask an Expert page
  • NoChangelog / release notes source ↗not directly retrieved
  • NoStatus page source ↗not directly retrieved
  • YesWebsite reachable source ↗Homepage probe during evidence gathering.

Scores are calculated by AimostAll with fixed, public rules (methodology v1). AI assists only with factual research; it never picks the number. Placement and scores cannot be bought.

What is Lucidya?

Lucidya is an AI customer experience and social intelligence platform used for brand monitoring, support operations, and market research. It focuses on customer engagement, sentiment understanding, and region-specific CX workflows.

Listing trust signals

Listing ID

4637

Directory refresh date

2026-09-05

Pricing confidence

Medium confidence based on currently stored pricing metadata.

Pricing, category and fit

Lucidya is listed as a Marketing tool on AimostAll.

License model: Freemium. Pricing label: Freemium.

Use this page to compare Lucidya with other marketing tools, watch tutorials, and explore similar alternatives.

Video Tutorials

Latest YouTube tutorials matched to this tool (updates twice per day).

Frequently asked questions about Lucidya

What does Lucidya do?

AI customer experience and brand intelligence platform.

Is Lucidya free or paid?

Lucidya is listed on AimostAll as freemium with a pricing label of Freemium.

Where can I compare alternatives to Lucidya?

Use the alternatives section below or browse the wider marketing category to compare similar tools.